Frequently Asked Questions
Managing hypermobility and the related conditions can be overwhelming, and we know you probably have a lot of questions. Here are answers to some of the most common questions we get, covering everything from how we work to what you can expect from our consultations. If you don’t see your question here, feel free to reach out via our Contact Page for more information.
General FAQs
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Hypermobile Natural Therapies is a clinical naturopathy practice that specialises in helping people with hypermobility-related conditions like Hypermobility Spectrum Disorder (HSD), Hypermobile Ehlers-Danlos Syndrome (hEDS), Postural Orthostatic Tachycardia Syndrome (POTS), and Mast Cell Activation Syndrome (MCAS). We offer evidence-based, personalised care that addresses lifestyle, nutrition, and supplementation to help manage your symptoms and improve your overall well-being.
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Naturopathy is a holistic approach to healthcare that focuses on supporting the body’s natural ability to heal itself using evidence-based, natural therapies. At Hypermobile Natural Therapies, we use naturopathy to address underlying factors that may be contributing to your symptoms, including lifestyle, nutrition, and environmental influences.
Unlike conventional medicine, which often focuses on treating symptoms, naturopathy looks at the whole person, seeking to restore balance and improve overall well-being. We integrate the latest research with natural therapies like nutrition support, lifestyle modifications, and herbal medicine to create personalised treatment plans tailored to each individual.
Our goal is to provide sustainable, long-term solutions for managing conditions like Hypermobility Spectrum Disorder (HSD), Hypermobile Ehlers-Danlos Syndrome (hEDS), Postural Orthostatic Tachycardia Syndrome (POTS), and Mast Cell Activation Syndrome (MCAS).
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We focus on managing hypermobility and its associated conditions, including:
Hypermobility Spectrum Disorder (HSD)
Hypermobile Ehlers-Danlos Syndrome (hEDS)
Postural Orthostatic Tachycardia Syndrome (POTS)
Mast Cell Activation Syndrome (MCAS)
These conditions often come with a range of symptoms like chronic exhaustion, joint pain, dizziness, digestive issues, and cognitive difficulties. We work with you to create a personalised care plan that addresses these symptoms.
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No, you don’t need a confirmed diagnosis to work with us. Many people experience symptoms for years without an official diagnosis due to long wait times for specialists or a lack of understanding from medical professionals. If you are dealing with hypermobility-related symptoms, we’re here to help you manage them, even while you seek an official diagnosis.
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Yes, we work with clients who are neurodivergent, especially those who experience conditions like ADHD and Autism alongside hypermobility, hEDS, POTS, and MCAS. Our treatment plans take into account any specific challenges that may come with neurodivergence, including sensory sensitivities, food aversions, and managing symptoms in a way that is practical and sustainable for you.
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Clinical naturopathy focuses on using evidence-based natural medicine to support the body’s healing processes. At Hypermobile Natural Therapies, we use a combination of lifestyle modifications, nutrition guidance, and naturopathic supplementation to help manage symptoms. Unlike generic treatment protocols, our care is tailored to each individual’s needs, ensuring you get a personalised approach that fits your life.
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No, we do not diagnose any conditions. However, we can suggest referrals for condition diagnosis. Please note, there are extensive wait times in Australia for all diagnoses we help manage.
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Yes we do. Often clients will come to us with a diagnosis of POTS or MCAS and either will not know they are hypermobile or will not have hypermobility. POTS and MCAS can occur post viral infections such as COVID.
Consultation FAQs
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Your first consultation is a 60-minute session where we’ll take the time to get to know you and your health history. We’ll dive deep into your symptoms, lifestyle, and any past treatments or strategies you have tried. At the end of the session, you will leave with:
Short-term lifestyle and nervous system calming strategies to get you started.
A two-week food and symptom diary to help us better understand how your body is responding to your current routine
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The second consultation is a deep dive into your nutrition and how it affects your symptoms. This 60-minute session is a non-judgmental look at your current eating habits, any food aversions or preferences, and how certain foods might be impacting your condition. You’ll receive a graded nutrition plan with practical guides and recommendations.
By the third consultation, we’ll create a long-term plan that addresses your body’s key systems, including strategies for managing your symptoms through nutrition, lifestyle changes, and supplementation. After this, we typically schedule monthly consultations to monitor progress and make adjustments as needed.
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Our three-step approach is designed to be gradual and sustainable. It includes:
Lifestyle adjustments: Focus on calming the nervous system and managing stress, sleep, and daily routines.
Nutrition guidance: Tailored plans to improve your energy, digestion, and overall well-being without feeling overwhelming.
Naturopathic supplementation: Where needed, we recommend evidence-based supplements to support your body’s natural healing processes.
This approach ensures we are making manageable changes at a pace that works for you, with a focus on long-term, sustainable improvements.
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Yes, all our consultations are 100% virtual, so you can access support from the comfort of your own home. This is especially beneficial for people who experience mobility issues or fatigue, or who find it challenging to access in-person healthcare.
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Our current consultation prices are as follows:
Initial consultation (1 hour): $200
Follow-up consultations (1 hour): $180
We offer longer consultations because we understand that managing complex conditions takes time, and we want to ensure we’re covering all aspects of your health in each session.
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Yes, we are developing a range of resources to further support your care. Coming soon, we will be offering:
7 Types of Rest eBook
6 Easy Strategies for POTS Management Handout
Nutrition and the Nervous System eBook
Somatic and Mindful Tools for Nervous System Regulation Handout
These resources will be available as both free and paid options. Keep an eye on our Resources Page for updates!
Service and Payment FAQs
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No, both nutritional and western herbal supplementation are not included in the consultation cost. These are extra supports to accompany your nutrition and lifestyle strategies. Supplements are not usually prescribed until the 3rd consultation, once the foundational strategies have been put into practice.
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No, these are an additional cost. Typically our practitioner will suggest completing all tests through a GP and on Medicare. If other testing is required, this will be a discussion in your consultation.
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No, unfortunately at the start of 2025, the NDIS changed the rules around Naturopaths covered by the NDIS.
We are no longer covered under nutritional item numbers.
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Yes! The Australian government recently approved the reinstatement of naturopaths being covered for private health insurance.
At the moment, the naturopathic associations are waiting to hear next steps from individual private health insurers. We will keep you updated on this progress.
We at Hypermobile Natural Therapies always aim to provide value in our consultations, offering comprehensive care and strategies that make a real difference in your day-to-day life.
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Yes, because our consultations are entirely virtual, we can work with clients from around the world. We are experienced in supporting individuals with hypermobility-related conditions globally, and our personalised care is adaptable no matter where you are located.
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We understand that life happens. If you need to cancel or reschedule your consultation, please give us at least 24 hours' notice. This allows us to offer your spot to another client who may need it. Cancellations made within 24 hours may incur a fee.
See our full Cancellation Policy here
Health and Wellness FAQs
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Yes, managing chronic exhaustion is one of the key focuses of our care. We address it through lifestyle strategies, nutrition, and stress regulation to help improve your energy levels over time. Our approach focuses on creating sustainable habits that reduce the burden of chronic exhaustion.
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Many of our clients experience digestive symptoms like bloating, nausea, and discomfort due to conditions like MCAS or POTS. We address digestive health through a combination of nutrition, lifestyle adjustments, and, where needed, naturopathic supplementation. Our goal is to help you find relief while supporting long-term gut health
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No, we don’t provide rigid meal plans or overly restrictive diets. We understand that many clients, especially those with neurodivergence, may have food aversions or sensory issues. Instead, we take a graded approach that helps you make gradual, manageable changes to your nutrition that fit your lifestyle and preferences.
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Pain is a common symptom for people with hypermobility-related conditions. Our approach to pain management includes:
Lifestyle modifications to reduce triggers and flare-ups.
Nervous system regulation techniques to help your body manage pain responses.
Nutritional strategies to support inflammation control and overall well-being.
We aim to help you feel more in control of your pain, so it becomes easier to manage over time.
